Internet FAQ

Please follow these instructions to verify coverage before you place your order.

 

  1. Enter your address as shown in Section A to the left.
  2. Disable 5G as shown in Section B to the left.
  3. Ensure the page says You'll have access to 4G LTE coverage here. as shown in Section C to the left.
  4. If you have coverage with your selected device, please complete your order. If you do not, please Contact US and we will investigate whether we have a different device we can offer you.

 

Bridging the Gap Internet Offer

Where do I get Internet?

Through Bridging the Gap we offer unlimited 4G LTE service. New Customer signup is now available.

How do I apply?

New clients: If you choose to order internet service or a computer with a Microsoft product installed, PCs for People must verify you meet the stated eligibility requirements. The application will automatically be displayed when required. Just add the desired item(s) to your cart and proceed to checkout.

For returning customers: If you buy a plan that stretches past one year since you have provided PCs for People proof of eligibility, you will need to again provide required documentation (prior to renewing) to establish you are still eligible to receive internet service through this program. If you are purchasing time online you will be prompted for new proof when required.

Online orders will require an image or PDF upload of your proof of eligibility document. For phone orders, this proof can be emailed to internet@pcsforpeople.com, faxed to 651-666-1045 or mailed to our office.

View Eligibility Requirements

Does the 4G LTE Service Plan provide unlimited data?

Yes. Through Mobile Beacon, PCs for People’s users will be able to use an unlimited 4G LTE data-only plan with no data caps or throttling. The data plan is subject to a network management policy.*

*“Quality of Service” Practices (QoS): Unlimited customers who use more than 23 GB of data during a billing cycle may be deprioritized during times and places where the network is constrained.

See Network Management for details. Limited time offer. Coverage not available everywhere. See the Coverage Map for details and search for 4G LTE data coverage. Subject to availability. Eligibility restrictions and other restrictions may apply. All service plans are subject to Mobile Beacon’s Terms and Conditions located at http://www.mobilebeacon.org/legal.

Shipping

All shipping is included in your purchase and items will be shipped via standard ground service. Expected delivery is 4-7 business days and is restricted to the United States and Puerto Rico.

Need a Laptop or Desktop

Laptops start at $100 and Desktops start at $75. The same proof of eligibility you provide for internet can be used to get a laptop or desktop. Add a computer to your cart now or come back anytime!

Initial Pricing

To get started you will need a 4G LTE modem and a prepaid Internet subscription. Subscriptions are $15.00 per month and can be purchased in 1, 3, 6 and 12 month increments.

Can I bring my own modem?

No. Unfortunately, Mobile Beacon’s activation process does not currently allow users to supply their own device. We will provide updates if the current process changes.

How are you able to offer $15 per month unlimited mobile internet access?

We have a unique partnership with Mobile Beacon that allows us to extend their pricing for Unlimited 4G LTE to schools, nonprofits and certain low income individuals who meet our eligibility requirements. Anyone who purchases the service must provide proof of eligibility and we will routinely validate users’ ongoing eligibility to continue to receive Mobile Beacon’s service.

Modem Return Policy

Items must be returned within 7 days from the date the device is received.

Subscription Refund Policy

Internet subscriptions may be refunded for any unused months remaining on your current subscription term.

Modem Warranty - 60-Day Mobile Beacon and 6 Month Limited Manufacturer Warranty

Mobile Beacon currently provides a 60-day hardware warranty through the network provider and a 6 month limited warranty is provided by the device manufacturer. PCs for People provides device support, but does not provide warranty replacement for internet devices.

Renewing Subscriptions

Before your initial internet subscription expires, you will need to purchase a new subscription to keep your internet service active. Internet subscriptions start at $15.00 per month and can be purchased in 1, 3, 6 and 12 month increments.

Renewals can be made at internetrenewal.com or by calling 651-354-2552. As a courtesy reminder, PCs for People will call and email you before your subscription end date. For expired accounts, PCs for People notifies Mobile Beacon as soon as payment is received. Mobile Beacon is responsible for turning on inactive devices and this process may take several days.

Where do I view my account and prepaid time?

Existing clients can view subscriptions from this site.

The Service Terms

Download a PDF of our service terms. Terms of Service

Active 4G LTE Device List

Coolpad Pro

  • Coolpad
  • Portable and lightweight
  • Powerful 2600mAh battery
  • User friendly Web UI management
  • Connect up to 10 WiFi devices on-the-go
  • Learn more about the device

No Longer Available - 4G LTE Device List

Franklin Wireless R850

  • Franklin Wireless R850
  • Advanced 4G LTE-capable meets affordable
  • Up to 10 hours of battery life on a single charge
  • Linux, Mac and Windows friendly
  • Connect up to 10 WiFi devices on-the-go
  • Learn more about the device

ZTE Warp Connect

  • ZTE Warp Connect
  • 4G LTE-capable with USB Tethering
  • Up to 10 hours of battery life on a single charge
  • Linux, Mac and Windows friendly
  • Connect up to 10 WiFi devices on-the-go
  • Learn more about the device

Franklin Wireless R910

  • Franklin Wireless R910
  • 4G LTE-capable
  • Up to 12 hours of battery life on a single charge
  • Android, Mac and Windows friendly
  • Connect up to 10 WiFi devices simultaneously
  • Learn more about the device

Netgear Fuse

  • Netgear Fuse
  • 4G LTE-capable device for blazing-fast speeds
  • Up to 10 hours of battery life on a single charge
  • 1.77” Color LCD screen that monitors network info, connectivity, battery life, and more
  • Connect up to 10 WiFi devices on-the-go
  • Learn more about the device

Novatel MiFi 500

  • Novatel MiFi 500
  • 4G LTE-capable device for blazing-fast speeds
  • Up to 10 hours of battery life on a single charge
  • OLED display and navigation keys that monitor network info, connectivity, battery life, and more
  • Connect up to 10 WiFi devices on-the-go
  • Learn more about the device

Free Shipping, Secure shopping, Social Impact

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Since 1998, PCs for People has been a driving force behind digital inclusion efforts in the Upper Midwest. As a 501(c)(3) non-profit organization, our mission is to offer affordable technology to provide a bridge across the digital divide that offers employment and educational opportunities to low-income individuals and non-profits.

Contact

PCs for People - Headquarters
1481 Marshall Ave
Saint Paul, MN 55104

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